Jobs in Zong CMPak Ltd
Job Summery:
To retain, service & grow accounts (large & SME)
Achievement of assigned regional sales & service targets
Coordination with regional & HQ teams for proposals, contracts, business cases & customer complaints
Responsible for providing monthly invoices to the tagged portfolio & billing collection management
Timely identification of problems and duly managing customer service establishments that leads to new referrals
General Information:
Job Posted Date: 04December,2023City/Location's: Karachi
Job Province's: Sindh
Job Category: Full Time
Job Type: Private
Vacancies Title: Key Account Manager
Total Vacancies: 01
Last Date To Apply:
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Eligibility Criteria:
Education Required: Bachelors’ degreeExperience Required: 3 to 5 years
Age Limit: N/A
Company Info:
Organization / Department Name: Zong CMPak LtdEmail: N/A
Telephone: N/A
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Job Description:
Organization: Zong CMPak Ltd
Department: Govt. & Corporate Sales
Job Type: Permanent
Job Purpose:
Maintaining existing corporate accounts , bringing in new accounts and ensuring excellent customer services
Revenue assurance as per management assigned targets
Ensure smooth customer handling and customer experience management
Responsible for gross adds in existing base for a full range of voice, mobile data and ESS solutions to the client base
Seeking new business ventures
Developing customized solutions for corporate sector
Ensuring the clearance of outstanding amounts from existing customers
Meeting monthly assigned sales targets
Exploring and driving new growth avenues through existing client base
Prevention, retention & churn management for assigned portfolio
Meet the assigned churn targets
Contract renewals, negotiations, comparative analysis with customers & coordination with HQ product & channel teams
Eligibility Criteria (Education, Knowledge, Experience and Skills):
Education:
Minimum Bachelors’ degree in Business Administration or any other relevant domain. MBA Degree holders with relevant experience will be preferred.
Work Experience:
Minimum 3 to 5 years of relevant work experience in similar scope
Skills – Job Specific:
Relationship building & Customer engagement skills
Problem solving & customer engagement approach
Proficient in Microsoft Excel
Knowledge about Telecom Corporate Solutions & products (good to have)
Skills – Generic:
Analytical Skills
Negotiation Skills
Excellent communications skills
Innovative & proactive, self-motivated & flexible
Ability to handle pressure Apply
Job Title: Assistant Manager Sales Operations
Department: Sales & Distribution
Reporting to: Senior Manager Operations & Reporting
Location: Islamabad
Job Type: Permanent
Job Purpose:
To manage franchise operations, commissions, risk & Audit and vendor management
Job Responsibilities:
Responsible for managing the progress of embedded integrity project for S&D.
Responsible for managing internal & external Audit requirements, queries & data provision.
Responsible for monitoring and review of S&D Internal Control Matrix and consequent compliance.
Monitoring the Sales Channel Commission processing and timely disbursement while keeping a close check on the periodic payout trends.
Management of S&D related vendor payments, SLA compliance, payment status monitoring and relevant risk controls and problem resolution.
Management of Purchase Requisitions for all S&D related projects and problem resolution.
Responsible for management of franchise channel operations including induction, termination, change of ownership etc. as well as channel support and ad-hoc problem resolution in coordination with Legal & Regulatory.
Monitoring S&D BPR Projects and relevant reporting to CAD Management.
Overall Policy & Process management & Compliance in processes.
Managing the entire operations team including responsibilities of franchise operations, commission management, ERP Management.
Project management for all planned or ad-hoc Operations related projects.
Eligibility Criteria (Education, Knowledge, Experience and Skills):
Education:
Minimum of Bachelors degree however Master in Business will be preferred
Work Experience:
Candidate should hold minimum 5 years of experience in similar role
Skills – Generic:
Takes Ownership
Strong Follow up Skills
Team Management
Effective problem Solving Skills
Interpersonal & Communication Skills Self Motivated and confident
Time & Stress Management
Skills – Job Specific:
Detailed Understanding of Telecommunication Sales Eco system
Well versed with sales operation
Expertise and domain level knowledge in process development and risk mitigation Apply
Zong CMPak Ltd Jobs December 2023
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