Jobs in PTCL

Jobs in PTCL 

Job Summery: 

PTCL Group is a Leading Tech group of Pakistan, extending unrivalled services across the nation. The aim to revolutionize the technology industry with high-end innovative solutions makes the group stand out in all tiers of service delivery. PTCL group is known for providing the largest Integrated Information Communication & Technology (ICT) and Cellular Network services in Pakistan.

General Information: 

Job Posted Date:   24October,2023

City/Location's:  Islamabad 

Job Province's: Punjab 

Job Category:   Full Time

Job Type:  Private

Vacancies Title:  Executive BO _ Senior Manager ICT & Colo Services

Total Vacancies:   02

Last Date To Apply:

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Eligibility Criteria: 

Education Required: BE Electrical with a Major in Communication / BS Computer Science

MBA Marketing or Masters in Telecom Management

Competencies:

Experience Required: N/A
Age Limit: N/A

Company Info: 

Organization / Department Name:  PTCL 

Website: https://ptcl.com.pk/

 
Email: N/A
Telephone: N/A

How to Apply? 

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Job Description:  

PTCL Group believes in the philosophy of endorsing equality with best practices of Diversity & Inclusion, Culture Transformation & Change Management, and Equal Employment Opportunity. We provide a growth & development driven culture with dynamic learning opportunities which enables our people to broaden their horizon and develop as true professionals. Our corporate values are deeply engraved in our day-to-day operations that fosters a cohesive team environment and a drive to maintain the highest standards of leadership and management.

IN THIS ROLE YOU WILL

Bring new CDNs into the PTCL network by enhancing value for customers and revenue for PTCL Group.

Telecom Infrastructure knowledge

Data Center Knowledge

ICT & new technologies

Knowledge of Carrier Neutral Exchange (IX)

Microsoft Suite

Location: Islamabad Apply

Position: Executive BO

IN THIS ROLE YOU WILL

Facilitate towards business growth by acquiring and providing administrative services to new customers. Ensure network rehabilitation along with organizing and controlling daily, weekly and monthly targets by utilizing resources (human, Tools and equipment), for best customer experience.

Enhance network in potential/dry areas to ensure the rehabilitation of faulty network.

Ensure end to end process of providing new high-quality installations of phone Connection to customers, in smooth & trouble-free manner.

HOW CAN YOU EXPRESS YOUR TALENT

Ensuring that Sales, Service KPIs and revenue target of assigned territory are achieved.

Identification of potential dry Pockets to increase revenue stream.

Field visit (to check Quality Installations, Rehab Work, Sales).

Monitoring of newly commissioned OSP network.

Coordination with ANR & Technology Teams to overcome communication breakdowns for timely rectification of complaints.

Ensure resolution of Billing Issues.

Data reporting on daily, weekly & monthly basis.

Flash Fiber ODN Design, Installation & Migration.

Deployment/Installation of new Connections.

Ensure Data Updation in all related systems such as monthly progress report (sales).

Co-ordinate with other agencies to protect and safeguard the PTCL Network during development activities.

Ensure Reconciliation of Modems and other store items of the exchange.

Build Internal & External Customer Support Infrastructure.

Meet PSTN, broadband, IPTV sales target and NTC targets regarding copper, as well as DSL.

Ensure Marketing in rural areas for Sale enhancement.

Monitor timely and proper rectification of complaints (MTTR, MTTP) and Accurate Mapping of NEs.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

Degree in Business Administration / Telecommunication Engineering.

Experience:

Relevant Sales & Operations experience.

Competencies:

Manages Resources.

Demonstrates initiatives.

Delivers results.

Communicates effectively.

Location: Karachi Apply

Position: Senior Manager ICT & Colo Services

IN THIS ROLE YOU WILL

Bring new CDNs into the PTCL network by enhancing value for customers and revenue for PTCL Group.

Build the new vertical of CDN & Colocation based ICT solution

Hosting of Content and Gaming providers in PTCL Carrier Neutral IX

HOW CAN YOU EXPRESS YOUR TALENT

Preparation of RFQs (Request for Quote), RFPs (Request for Proposal), and RFIs (Request for Information) for ICT & Colocation services.

Build a complete ICT solution based on CDN requirements and integrate it with the PTCL echo system.

Responsible for echo system buildup, implementation, and solution design for International Carriers, Wholesale Customers, and Corporate clients requiring colocation-based ICT solutions.

With reference to SEO (Single end ordering) and SEB (Single end billing), Commercial negotiation & coordination for colocation build-up related issues.

Management of all commercial issues and exchange of relevant information with all colocation partners.

Preparation, negotiation, and finalization of Agreements with colocation partners for the provisioning of colocation-based ICT solutions Processing of invoices, correction, and coordinating between Colocation partners and Internal stakeholders for settlement of payments.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

BE Electrical with a Major in Communication / BS Computer Science

MBA Marketing or Masters in Telecom Management

Competencies:

Telecom Infrastructure knowledge

Ezoic

Data Center Knowledge

ICT & new technologies

Knowledge of Carrier Neutral Exchange (IX)

Microsoft Suite

Location: Islamabad Apply

Position: SM Industrial Relations

IN THIS ROLE YOU WILL

Involve managing and overseeing Industrial relations matters in South Zone. The Senior Manager of Industrial Relations plays a crucial role in ensuring a productive and harmonious work environment while safeguarding the organization’s compliance with labour laws and regulations in in South Zone.

HOW CAN YOU EXPRESS YOUR TALENT

IR Connect: To conduct connect session and make sure 100% NMS population of respective Zones attend the session.

IR Dost: To meet with each worker, Traveling, Note employee problems, grievances and suggestions, Coordinate with concerned Unit/stake holder, Report to Management, Uploading on Facebook@work. IR Lead spends 80% of their time in field to meet the target

Hamqadam: To interact in group and at individual level with all Management team having NMS in their direct reporting. Coordination with People Managers & Directors, Inform participants phonically, traveling arrangements, Minutes of the session, coordination with concerned stakeholder, Report to Management, Uploading on Facebook@work.

Liaison with Union as per direction

Up-Skills / Training Program for NM Staff, collect nominations, relieve employees, measure effectiveness

Announcement of all welfare activity in South Zones, coordinate with people managers & NMS, Compile Applications, Review, coordinate with employee, process for approval, respond queries, corrective action. Awareness of the Process, Hierarchy alignment, follow up with People Mangers, Calibration NMS Promotion Cycle Attending court hearings as and when required.

WHAT YOU NEED TO BE SUCCESSFUL

1. Qualification

LLB (MBA preferred), from a well reputed institution

2. Experience

Related experience in the same field will be preferred

Only Shortlisted Candidates will be contacted.

Location: Karachi Apply

PTCL Jobs October 2023